I have outlined below some frequently asked questions and also some more information on myself and Green Outlook. If you’ve any questions you think should be added please contact me at email@example.com
Are you still shipping to Ireland and UK?
Yes. Order by 12pm, posted same day. An Post have notified of some delays to their postal services.
Are you still shipping to Europe?
Yes, but please expect delays. Austria, Belgium, Czech Republic, Denmark, France, Germany, Luxembourg, Netherlands, Poland, Hungary, Lithuania, Slovakia, Slovenia, Estonia, Italy, Latvia, Spain & Sweden.
How do you fund Green Outlook?
Green Outlook is self funded using personal savings. Obviously this is a risk for myself but I believe in my business and the products I supply and I love being able to help you guys live more sustainably.
Any profits are reinvested in to the business to expand the product range or reorder popular items. It’s one of the reasons some products go out of stock at times. As a new business I have to manage my cashflow very carefully.
Where are you based?
I’m based in Kildare. I’m open to doing events all over Ireland though so if you have an event you’d like me to attend, drop me an email and let’s talk.
Why is postage €7.50?
As a small Irish business I can’t absorb the cost of postage unlike some larger retailers. I post with An Post who are on the road already which reduces the carbon footprint of Green Outlook. Why not group together with family/friends or colleagues and take advantage of shared postage costs?
Is the entire shop plastic free?
Quite a lot of the products are #plasticfree! I work with my suppliers so that they use zero plastic in their packaging and postage to me. All orders are posted to you plastic free.
I didn’t receive an email after I placed an order?
Have you checked your junk mail? Sometimes it can get hidden in there, please mark the email address as safe. If you have a Microsoft email address (Hotmail/live), then I have to manually send these emails so there can be a delay.
How do I leave a review of Green Outlook?
Reviews are really helpful for Green Outlook as we get off the ground. You can leave a review in a number of ways:
- If you purchased through greenoutlook.ie with a registered account you can review products which you purchased. This is a security feature to ensure all reviews left online are from genuine customers of Green Outlook
- You can leave us a review on Facebook at @greenoutlookireland
- You can leave a review on our Google listing. Just search Green Outlook on Google. Thanks!